Privacy Policy

Last Updated:

1. Our Commitment to You

We serve a diverse, global community of style enthusiasts—from busy professionals seeking Lace Front Wigs to culturally-savvy shoppers exploring Hair Pieces for Black Women. Your trust is the foundation of our relationship, and protecting your privacy is essential to our mission of democratizing beauty through secure, accessible transactions.

2. Information We Collect

To provide you with a seamless shopping experience across our Hairpieces Department, Extension Departments, and accessory collections, we collect the following information:

Personal Information You Provide:

• Identity & Contact Details: Name, email address, shipping/billing address, phone number when you create an account, make a purchase, or contact our support.
• Payment Information: Credit/debit card details (processed securely via our payment gateways), PayPal email, and billing information. We do not store full credit card numbers on our servers.
• Profile & Preferences: Wig type interests (e.g., Monofilament Wigs, 3/4 Wigs), hair color choices, and communication preferences.
• Communications: Records of your inquiries, feedback, and any correspondence with our customer service team at [email protected].

Automatically Collected Information:

• Device & Browsing Data: IP address, browser type, operating system, referring URLs, and pages visited on our site (such as the Headwear & Turban section or Costume Wigs collection).
• Cookies & Tracking Technologies: Data collected via cookies, web beacons, and similar technologies to enhance your shopping experience (see Section 7 for details).

3. How We Use Your Information

We use your information with the same care we put into selecting our Human Hair Wigs and Eyelashes collections:

• To Process Your Orders: To fulfill purchases of Hair Extensions, Half Wigs, Nail Jewelry, and other products, including payment processing, shipping, and returns.
• To Improve Your Experience: To personalize website content, recommend products (like Color Rings matching your preferences), and optimize our site layout based on browsing behavior.
• To Communicate With You: To send order confirmations, shipping updates, respond to inquiries, and (with your consent) share style tips, new arrivals, and promotions related to Lace Front Wigs or Hair Pieces for Women.
• For Security & Legal Compliance: To prevent fraud, protect our website, and comply with applicable laws and regulations.

4. Sharing & Disclosure of Information

We value your privacy and only share your information in the following circumstances:

• Service Providers: Trusted third parties who assist in payment processing (like PayPal), shipping, website hosting, and marketing—all bound by confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process (e.g., court order).
• Business Transfers: In connection with a merger, sale, or acquisition of our business assets.
• With Your Consent: When you explicitly agree to share your information for a specific purpose.

We never sell your personal information to third-party marketers.

5. Data Storage & Security

Your security is our priority, just as the fit of our Headband Wigs is to your comfort. We implement robust measures to protect your data:

• Secure Storage: Data is stored on encrypted servers with limited access.
• Payment Security: We use industry-standard encryption (SSL) and partner with PCI-DSS compliant payment gateways. Your full payment details are never stored on our systems.
• Access Controls: Strict internal policies limit employee access to your personal information.
• Data Retention: We retain your information only as long as necessary for business, legal, or tax purposes.

6. Your Rights & Choices

You have control over your personal information, much like choosing between a Turban or a Costume Wig for your look. Depending on your location, you may have the right to:

• Access & Correction: Request a copy of your data or update inaccuracies.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails via the link in any email or by contacting us.
• Restrict Processing: Object to or limit how we use your data in certain circumstances.
• Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, contact us at [email protected]. We will respond within 30 days, consistent with applicable laws (including GDPR for EU customers and CCPA for California residents).

7. Cookies & Tracking Technologies

Like the precise styling of a Monofilament Wig, cookies help us tailor your experience. We use:

• Essential Cookies: Required for site functionality, such as adding Clip in Hair Extensions to your cart and checkout.
• Analytics Cookies: To understand how customers navigate our Accessories Department and improve site performance.
• Marketing Cookies: To show relevant ads for products like Human Hair Wigs or Eyelashes on other platforms (you may opt-out).

You can manage cookie preferences through your browser settings. Note that disabling some cookies may affect site functionality.

8. International Data Transfers

Our company is based in the United States, but we serve customers worldwide. If you are accessing our site from outside the U.S., your data may be transferred to and processed in the U.S. We ensure appropriate safeguards (like standard contractual clauses) are in place to protect your data during such transfers.

9. Children’s Privacy

Our website is not intended for individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate revisions. Continued use of our site after changes constitutes acceptance of the updated policy.